From: su hirst - (suandgeorge@xxxxxxxxx Date: 17/05/2021 12:36 (GMT+00:00))
To: sales@bmll.co.uk
Subject: Re: Att Leon - replacement lock

“Hi Leon, that worked a treat, thanks for your help, saved me some money as well. Will send anyone that asks me about locks ect to you.
Again, thanks.
George "

Staff email 23/12/2020

“Mrs Craigs from Xxxxxx Xxxxx in Blyth who had work done yesterday said to thank Connor as “he’s a lovely lad”
Always nice to hear 😀

I am calling just to say thank you for attending today and sorting out my door lock. I must say that Connor was very polite and is a credit to your company”

Mr P Lennon 16/12/2020

Big thanks to Connor for sorting out my Son's front door lock on Monday and getting it in so soon.
Refitted it on Tuesday before we left ( from babysitting) so he didn't have to.
Great service, much appreciated.

Bfn
Richard Constable

Just a quick note to say thanks,

I called this morning locked out of my house in New Hartley and just wanted to send my thanks to you for getting me in so quick. Your locksmith arrived promptly and got me in my house despite my Yale Superior lock doing what it’s supposed to do (keep people out!). I’ll definitely keep your details close to hand and will recommend your services to others.

Thanks for your great service
Adam McManus

Hi,

Just to say that we are absolutely delighted with the service we received from Bradleys. Your engineer came very promptly, diagnosed the problem with our door lock most efficiently. It needed a whole new multilock to be installed. This was sourced with amazing speed, and was installed on the very next day after the initial visit. And the engineer put up with a bouncy dog, and an inquisitive toddler. Very impressive.

Debt to Good Samaritans

At Bradleys, we don't only care about paying customers.

Dear Sirs,

Our Company would like to send a very grateful thank-you to Bradley's (Bill and Alan) for getting us out of the very difficult position we found ourselves in on Tuesday morning 8th July, when the lock to our main alarmed office door was unaccessible.

The willingness and expertise shown by Bill and subsequently Alan, was second-to-none, and due to their help we were able to access our offices very quickly. True gentlemen!!

So, once again, thank you very much.

Kind regards,

Internal staff email: Fri 9th August 2019 12:18

Mrs Thompson made a special journey to call into the shop to praise our locksmith Alan, who attended on Tuesday past. She said he did a great job, was friendly and put her at ease at having a stranger enter her property.

Internal staff email: Feb 22nd 2019

Mrs Rickard from Xxxxxx Xxxxx South beach phoned saying thank you for doing the window locks. She pointed out that the locksmith was very helpful.

Hi Rob

Thank you for your help with the works yesterday at Pocklington XXXXXX in York.

Please see the following from the Project Manager;

"Many thanks for organising for the safe to be removed from site today, the guys that came were brilliant, it was a real battle but they ensured the works were completed in a safe and professional manner."

Always nice to hear good things :)

Hi Keith

Thanks for the invoice, I will have it sent up to Financial Accounts today for them to process the payment.

Also I wanted to say thanks for all your help with sorting this out. Alan, who came out was very professional and did a good job.

Best Regards

Simply to say thank you for the very prompt response and for the skills of Terry who solved the problem.

Kind regards and thanks,

Christopher Dorman-O'Gowan

Internal staff email: 14/10/2016 09:25

Mr Jackson rang last night he had a death in the family & needed us to gain entry. He said June was very helpful when taking the call. Said Gareth got the job done quickly and was very polite. He would recommend us to anyone.

Internal staff email: 13/10/2016 10:54

Rob attended a job in Ashington for Mrs Fairholme on 13.10.2016 she rang to say she was impressed with the service he gave. Said he was very polite and to let you know she would highly recommend us.